A Top Revolutionary Digital Transformation Company to Watch in 2021 – Article by IndustryWired
EIba Technologies GmbH is an intelligent automation solutions provider that drives the digital transformation of top 20 largest
enterprises across US and Europe. Just recently, they have been awarded top 10 RPA provider in Europe and are growing to be one of the best automation teams in the world.
Analytics Insight spoke to David Hasmüller, the CEO of Elba Technologies, to understand what powers heir growth in the market and the relevancy of their services in Industry 4.0.
A Market Leader Offering Tailored Solutions
Elba Technologies has positioned itself among the leaders for automation and AI by supporting the digital transformation of large enterprises and partnering with the very best in the industry. The strategic locations, world-class software Engineers and architects, real-tech DNA, and unique automation approach have allowed the company to offer onshore quality at offshore pricing, a catalyst of The growth in the market.
ElbaTechnologies offers an extensive list of Customer-tailored solutions, including Robotics Process Automation (RPA), AI, IT Service Automation, Chatbots, Cloud Application Development and Process Mining.
Unique Since Inception
Elba Technologies was founded in 2018 with its headquarters in Stuttgart, Germany. It started with a small group of people and now, the company employs more than 60 engineers and analysts in Stuttgart, Prishtina, and Sofia with representatives in the US and Ireland.
In 2019, as part of the multinational growth strategy, the company opened an office in Prishtina. The aim was to leverage the huge potential of young IT professionals in Kosovo and hedge the necessary skills to operate in the international markets. This strategy was an instant success because the flat hierarchy concept, top-notch training models and employee benefits allowed the company to recruit top talents in Prishtina. Talent, combined with their global partner network became the driving force for them to successfully implement 30+ projects only in 2020. In the same year, they have been awarded the top 10 RPA providers in Europe.
There is a plan to launch Elba Technologies Academy in Prishtina by 2022. It will be a training institution to help the Kosovar youth prosper in the fields of IT, Automation as well as AI.
David believes that this growth is a result of a team that truly cares about each other, partners, communities, and clients.
Such philosophy is embedded in the corporate culture, operations, and processes allowing the team to successfully support the digital transformation journey of 20 large enterprises across Europe and the US.
A Transformational CEO
David Hasmüller is a proactive Chief Executive Officer (CEO) of Elba Technologies with expertise in business operations, development, and management. Besides being the CEO, David is also an automation enthusiast, strategist as well as consultant. His passion for automation started with the investigation of the future of RPA in his Master’s degree in Strategic Sales Management from the ESB Business School in Reutlingen. David’s pragmatic approach to RPA applicability, relevance in the industry, and scalability have made him a point of reference for both the team and clients.
David served as the RPA Advisor for DXC Technology and Automation Consultant for HP before joining Elba Technologies. He co-founded this company and has been serving as one of its Board of Directors since 2018. David is currently a member of the project advisory board for the research project “RPAlog” to automate the intra- company value chain of manufacturing companies with a focus on small and medium businesses. The project is conducted by the International Performance Research Institute (IPRI) and the Institute for Integrated Production Hannover (IPH), funded by the German Federation of Industrial Research Associations (AiF) and the Federal Ministry of Economics and Energy, to drive digital transformation in specific industries.
Automation is now at a tipping point. The developments in RPA and AI bring new hope in the journey of transitioning from traditional workplace to a modern digitized one, where a new generation of more capable autonomous software robots will work alongside humans to help organizations transcend business boundaries.
Achieving Milestones with Utmost Professionalism
Elba Technologies has been supporting the RPA journey of leading a European telecommunications provider, since 2018. This company is hitting 2 million business transactions processed by RPA and is rapidly approaching the 1+ million per year mark. In the quest to transform digitally the client, Elba Technologies has automated more than 100 processes and transformed their working model by 180 degrees- from traditional project delivery to a fully agile organization.
Additionally, a globally operating insurance provider has partnered with Elba Technologies to enable IT automation. The project started in 2018 and still, the corporation with the client is continuing successfully due to the utmost professionalism and efficiency of the team. The team has re-engineered and matured its IT Service Portal to an automated IT Service System during the cooperation. The result of this transformation is impressive – only in the 1st and 2nd quarters of 2021, 8113 requests in the IT shop were managed with a 100% accuracy and success rate. The company is proud to claim that the aforementioned are only two out of its multiple successful projects in the market.
Elba Technologies was awarded as the Top 10 RPA Provider in Europe and was featured in CIO Application Europe Cover in 2020. The team has surpassed expectations in becoming one of the best automation teams across the world. Their intelligent automation solutions help the top largest enterprises in Europe and the US to unlock business value.
Collaboration through Triangular Cooperation Scheme
Elba Technologies has developed a triangular cooperation scheme that foresees the close collaboration between agile teams of the client, platform or technology vendor, and the company. Such collaboration is fundamental so the team can efficiently address the main pain points in processes and operations, then solve them using their seamless implementation workflow.
The first phase of the cooperation with a client involves the decision regarding the most sustainable and scalable automation solution. During the hackathon phase, the team develops solutions utilizing multiple automation platforms. It is crucial to note that the team uses the best automation technologies and platforms in the market. The extensive list of partners and technology vendors of Elba Technologies include ServiceNow, Blue Prism, UI Path, Servicetrace, Google, or Microsoft. Elba and its partners have solved complex business challenges and helped their clients compete better in the market.
Hybrid Workforce with Cutting-edge Technologies
At present, it is the era of the fourth industrial revolution or Industry 4.0 where advancements in cutting-edge technologies of AI, Robotics, IoT, or Automation are transforming the lives of people as well as radically disrupting almost every business sector at an unprecedented pace. These disruptive technologies have been present for a long time. However, due to the latest challenges faced by the industry such as manpower scarcity due to the COVID-19 pandemic, market disruptions, or fast- paced customer expectations – companies are rushing to transform digitally and to overcome these obstacles efficiently. According to the collaborative research for Enterprise Buyers by HfS Research and KPMG, 80% of Global 2000 companies are investing in RPA, AI, Cloud Computing, or IoT. Firms have correctly observed the potential of such methodologies to transform their business processes and operations.
These disruptive technologies are helping firms get efficient by reducing operational costs drastically, allowing them to focus investments on research, training, innovation, and quality. Tech giants such as Google, Facebook, and Microsoft are employing similar methodologies to improve their products and services which are changing the world.
These cutting-edge technologies help businesses free human resources from repetitive and rule-based back-office processes. Therefore, the workforce can focus on front-office duties such as satisfying the complex customer demands as well as support critical business initiatives. In this new hybrid workplace, which is powered by the most advanced IT infrastructure, the digital workforce of software robots will work alongside humans to help the firm gain a competitive advantage in the market. Humans tend to make mistakes while completing manual repetitive work that is both exhausting and demotivating. The new digital workforce is accurate and error-free helping firms increase the net promoter score (NPS) and collect more feedback from the market – which eventually will lead to product/service improvements and innovations. The feedbacks will eventually lead to the enhancement in products or services and other innovations. The firms will demand more skilled workers to work alongside software robots to adapt to the transformation of the marketplace. The Government and educational institutes should revolutionize the educational system to prepare the students for the next-generation work environment. The world is entering the journey to digitize and automate all the industries and people should be prepared for this new wave in the nearby future.
Insights into the Future Elba Technologies has a plan to increase the team size with additional 15 new employees before the end of 2021. The also is on its way to launch the Elba Technologies Academy by the beginning of 2022. Both current and new employees will be equipped with a unique skill set to cope with the new market trends in this academy. The team of Elba Technologies is required to stay updated with the advancements of these cutting-edge technologies to boost the productivity and efficiency of both the clients as well as partners. The industry is changing and Elba Technologies is ready to adopt it.
